You're under a sink, on a roof, or knee-deep in a job. Your phone rings. You can't answer. That customer calls the next plumber on Google.
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Missed calls = missed jobs
80% of callers won't leave a voicemail. They hang up and call your competitor. Every missed call costs you money.
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After-hours emergencies
Burst pipes don't wait until 9am. When customers call at midnight and get voicemail, they find someone else.
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Repeat questions eat your time
"What are your hours?" "Do you do emergency calls?" "How much does it cost?" FirstRing handles all of it.
An AI assistant that knows your business, answers every call, and books jobs โ 24/7.
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24/7 Call AnsweringAnswers every call instantly โ nights, weekends, and holidays. No voicemail, no missed jobs.
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Appointment BookingBooks and cancels service appointments automatically. Customers get a confirmation text immediately.
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Emergency DetectionDetects urgent calls and routes them to your on-call plumber immediately. Never miss a burst pipe emergency.
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Follow-Up TextsAutomatically sends a follow-up text after every call โ keeping customers engaged and building trust.
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Google Review RequestsSends a review request 24 hours after every job. More 5-star reviews = more calls from Google Maps.
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Bilingual English & SpanishServes Miami and South Florida's bilingual community fluently โ never lose a Spanish-speaking customer.
Frequently Asked Questions
Will my customers know they're talking to an AI?
Most customers can't tell. FirstRing uses the most human-sounding AI voice technology available. Alex sounds like a real, friendly receptionist โ not a robot.
Do I need to change my business phone number?
No โ you keep your existing number. You simply forward calls to FirstRing when you can't answer. You can turn it on and off anytime.
How does FirstRing know about my plumbing business?
We customize Alex specifically for your business during onboarding. We add your services, pricing, hours, service area, and FAQs so Alex knows exactly what to say.
What happens when a customer has an emergency?
Alex detects emergency keywords and immediately routes the call to your emergency line or on-call plumber โ no job gets missed.
How much does it cost?
Starter plan is $199/month per location. Pro plan is $399/month and includes appointment booking, follow-up texts, and Google review requests. Both come with a free 14-day trial.